Touch Points Public Relations
Touch Points Public Relations - Our Approach

Change Management

 

Touch Points Public Relations - Our Approach

 
Assessment and planning

 

Our 360-approach to the change management process includes a multi-phased strategy of assessment, design, implementation and analysis/reporting. The list below highlights the key deliverables that would be provided by Touch Points Public Relations to ensure an engaged workforce during a period of change.

  • Data bench marking
  • Change assessment
  • Measurement toolkit development
  • Sponsorship Influencing and governance models built
  • Project requirements defined and agreed upon
  • Implementation team defined
  • Change, communication and education & training plans developed,
    toolkits created and incorporated into project plan
Informing and influencing

 

  • Cascading communication
  • Informal informational sessions
  • Communicate with key influencer audiences
Educating and moving

 

  • Formal communication continues
  • Offer education and training sessions
  • Informal and formal sessions
Reinforcing and measuring

 

  • Post Measurement
  • Informal feedback sessions
  • Formal communications closeout
  • Measurement results report
  • Lessons learned report
  • Success close-out report with recommendations